CybSafe

All our frequently asked questions answered for our users

User FAQ's

Forgotten your passphrase? Don't worry, here's how to reset it

How to reset your passphrase/password

Where is CybSafe data hosted

How you can use gamification to drive adoption with CybSafe!

Gamification in CybSafe

Where to download our CSV reports, and what reports are available

CSV reports

Information on our current accessibility standards.

Accessibility statement

Keep up to date with all of new releases!

How to find our product updates

CybSafe Connect mobile app

We’ve made it easier to navigate our products and find the reports you need, with a menu change.

New platform navigation explained

Send your users seasonal content to keep them engaged

Seasonal CybSafe content

A handy place to find all the information about our latest releases.

CybSafe Releases

Best practice for audience filters with CybSafe

Explainer: Audience filters

A reference guide for using the audience filters in CybSafe

Reference guide: Audience filters

Updated user interface for managing GUIDE, PHISH, RESPOND, and reports.

CybSafe gets a fresh new look

Information on our current inclusion efforts.

Inclusivity statement

Reference guide: Markdown

Explainer: Email branding

Platform email upgrades

An overview of CybSafe Signal, the AI assistant inside the CybSafe platform. What it can do today, tips for prompting it, and things to know while it's in beta.

What is CybSafe Signal?

Jonathan Webster

Jessie Auguste

Ben Robinson

Find additional useful information about CybSafe

General

Security Behavior Database (SebDB)

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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