Phishing template library

CybSafe has a number of pre-built phishing simulation email templates for you to choose from. Over 300 in fact!

You can find them by navigating to PHISH > Emails to view our phishing emails library.

Creating custom phishing emails

You can create custom email templates to simulate phishing attacks that are specific to your organisation.

This feature can be found in the phishing emails library page.
Any custom templates you make will clearly state your organisation as the author.

To get started with creating your own phishing simulation emails, click the Create drop down and select your editor.

Our Visual editor makes creating templates simple and easy to visualise the look and feel of the email while building.

If you are an HTML whizz you can use our HTML editor to create your templates which also has a simple visual editor.

Whichever editor you create a template in, will be the editor you will tweak and edit your custom template with in the future.

Visual editor

Our visual editor is an easy approach to building out your custom phishing templates, lets get started and walk you through creating a template.

Head to our visual editor to work through the 4 steps to build an amazing template.

Configuration
Content
Landing page
Review

Configuration

Within the configuration page you will set the following details.

Internal name - Give your template an identifiable name to ensure you can spot it in the phishing emails library. Usually this relates to what the template is.
Sender name - This is the display name of the 'person' sending the email.
Sender address - Add the email address that will send your template.
Fire & forget - Tick this checkbox if you want to use your template in any campaigns using the entire email library.

Click next to move forward to the content setup.

Content

This is the page where you build your actual template, there are tools on the page to help you view the email in different format, preview it as you build our see the HTML output.

On the right hand side are the settings of the email and where you can add the content and set the format and style of the email.

General

Under the general tab you can set the following information.

Subject - Set the subject for your email
Preview text - Add preview text to show when users preview the email in their inbox.
Add the susceptibility tags - To supercharge your reports and help you understand what makes your people fall for a simulation.

Layouts

Gives you the option to use a template to start your email. More will be added as and when we create them.

Global styles

Allows you to edit the backdrop and canvas of the whole email set the style of the whole template.

Block styles

Will give you the ability to edit the content and styling of individual block that you add to build the email.
Add your first block to start creating your email content.

How to add blocks

You can add different types of blocks to your tempalte, depending on what you are looking to achieve with your phishing simulation.

To add your fist block click on Start adding blocks +, you will be presented with the following options.

You can add as many blocks as required, once you add a block, navigate to the block styles menu to customise that section your email. Click on each block to edit it, delete it or move it up or down between the blocks in the template.

In the example below, we have added a text block and then a button which we have customised.

Types of blocks

We have the following blocks available.

Button - Add a button as a lure for users to click, be sure to add the URL. Only URL's directing users to our landing page {{phishing_landing_url}} will register a click in our reports.
Divider - Add a divider to your emails to separate content and give it a professional feel.
Heading - Add a heading to your email and format it accordingly.
Image - You can add an image to your template. To do this as add a URL of a hosted image. You can also make the image the clickable object in the email.
QR Code - Add a QR Code for a different trigger in your phishing template. The template builder will not show a QR code until the email is sent.
Spacer - Add a spacer to help format your blocks and space out the content.
Text - Use this main block to add the content to your email. Text blocks support markdown.

Adding additional languages

You can add your template in any languages that you require for your business. Phishing emails will be sent in a users set language on their profile if a copy of the email is available in their language. If there is not a version of the email in the users language the default English version will be sent.

The first step is to head to your Organisation details page, and select your supported languages. You can read more here.

Once set these languages will be available in your editor via the drop down at the top of the page. Select your language and then complete the tempalte in each language accordingly.

Once you are happy with your content, click on next to move onto your landing page selection.

Landing page

The final configuration step is to select your landing page. Remember this is the 'fake' page that the end user will see should they click a link in the email.

You can also create a custom landing page if you wish, by clicking on Create +.

Review

The final step is to review your masterpiece, by clicking change you can go back and edit each section if required.

Finally click Create and you will find your shiny new custom email in the library.

HTML editor

If you have impeccable HTML skills you can use our HTML editor to build out your template. Lets get started and walk you through creating a template.

Head to the editor to complete all of the relevant fields to build an amazing template.

Email settings

Internal name - Give your template an appropriate name so you can find it in the library.
From name - Enter the display name for the sender of the email.
From address - add your senders email address.

Email content

Subject - Add your email subject.
Preview text - Add any required preview text that will show in users preview pane of their inbox.
Susceptibility tags - To supercharge your reports and help you understand what makes your people fall for a simulation.
Ai template content generator - Use the AI template generator to produce the content of your template. Read more here.
Body text - Enter your text of your email and format. You have two options;
- Write the email in HTML, you can include any personalisation tokens from the platform.
- Use the traditional visual editor to create and format your content.
Add another language - Should you require the template in additional languages you can add them from the drop down menu and then add the body text for each language.

Landing page

Select your landing page from the list, or create your own custom version by clicking on Create +.

Fire & forget campaign

Toggle on use in fire & forget campaigns if you want to add your custom tempalte to any existing campaigns using our entire phishing library.

Finally click on Create email, your new shiny template will now be available in the phishing emails library for your use.

Create AI-powered phishing simulation templates

To save you time you can use AI to build out any bespoke templates.

Head over to our html editor.

Click on 'Generate in the AI-generated phishing templates banner.

A box will pop up where you fill in the information for AI to generate your content.

You must add all of the following information.

Susceptibility tags - Nature of attack, influence technique and emotional trigger.
Provide the desired NIST difficulty score for your template.
Add the context or the query of what you would like to produce in the additional context box

Click on Generate.

After 15- 30 seconds your email will generate. You still have the ability to edit the content of the email to your liking and add images. Just like the standard custom template creator, you can edit in HTML or visual editor.

Here's an example: