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Advice feature for administrators
Advice feature for administrators

Create your own space for cyber-security questions in your organisation

Updated over a week ago

Advice is designed to give your people up-to-date, expert advice on keeping safe online.

As an administrator, you’re able to supplement Advice with organisation-specific advice.

You can do this by adding your own categories to Advice, adding your own questions to those categories and editing which questions can be seen by users.

To access Advice setup, click on the “Advice” button underneath “GUIDE” on the left-hand menu:

From here you will see a list of pre-existing topics from CybSafe. You can toggle whether you wish these topics to be visible or not.

Creating your own topic

Creating your own topic is also possible. By clicking on the “Create topic” button shown in the above screen you will be presented with this:

Here you can create a new topic (e.g. Internal Policies).

Once you click save, your category will be published and visible.

To delete a custom topic, select the three dots in the far right column and select "Delete".

Once you have created your own topic, or if you wish to add to an existing topic, you can then add your own questions or advice cards. To do so, navigate to the "Questions” tab:

Here you can see all the questions available in Advice. You can toggle whether they are published and viewable by your people, and the groups that can see them.

To add a question click on “Create question”. You will be taken to this page:

Here you can assign your question to a topic. You can also choose which groups will see the question (if you leave this box empty, your question will be visible to everyone by default). Write out your question in the box provided and the corresponding answer. In this page you can also choose which language you want the question to appear in.

When you're done, click "Save" and your question will be visible as configured.

Please note:

  • Any questions you create will be marked as “Internal” on the list of questions.

  • Questions created by CybSafe will have the “CybSafe” label.

  • CybSafe questions cannot be deleted, only unpublished for your people.

  • To delete your own questions, select the three dots next to the question and click delete:

Still have questions?

If you still have questions, you can contact the CybSafe team via support@cybsafe.com. We’re on hand to help resolve any further issues!

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