CybSafe’s mission is to make the digital world safer - for everyone.
To ensure the CybSafe app is accessible, we comply with the Web Content Accessibility Guidelines WCAG 2.2 Level AA.
This statement applies to content published on app.cybsafe.com. The platform is designed to be usable by as many people as possible. The text is clear and simple to understand. You should be able to:
zoom in up to 300% without problems
navigate the website using just a keyboard
navigate the website using speech recognition software
use most of the website with a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Maintaining and optimising accessibility is an ongoing endeavour. We do not rely on accessibility overlays and ensure accessibility is built into the platform natively.
Learning content
We review all content to ensure it’s accessible, using:
simple, jargon-free language
short sentences
supporting images and videos to aid understanding
Our modules are available in both training and story-style formats to cater to different learning preferences. Readability is assessed using the Automated Readability Index and aimed at Grade 6 or lower, making it easy to understand.
Mobile app accessibility
Android devices
Swipe navigation provides a more precise experience. To navigate, tap on an item to select it, then swipe left or right with one finger to move between items.
Selected items are read aloud by TalkBack in order. Double-tap to interact with an item.
Apple devices
On iOS, VoiceOver lets users navigate using standard swipe and tap gestures. Content is structured to support logical reading order and rotor actions.
Feedback and contact information
The CybSafe Customer Excellence team welcomes feedback. If you encounter any accessibility issues or have suggestions, contact us at: [email protected]
Please include:
the URL of the content
your name and email address
a description of the issue
Compliance status
The website has been externally evaluated and validated by Ten10, a digital accessibility-leading consultancy. In this process, the auditors have used a range of web-accessibility evaluation tools, as well as human evaluation conducted by UK and US-based test analysts.
As of the date of this statement, this website (app.cybsafe.com) is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard (standard user account).
Preparation of this accessibility statement
This statement was prepared on 3 January 2023. It was last reviewed on 20 May 2025. We review it annually to ensure accuracy.
Still have questions?
We’re happy to help. Contact [email protected] and we’ll do our best to resolve any issues.