# CybSafe Help

> Hi {{first\_name|fallback:"there"}}, need some help?

## Welcome to CybSafe Help

- [Explainer: CybSafe Help overview](https://help.cybsafe.com/en/articles/9088356-explainer-cybsafe-help-overview.md): Unlock the power of CybSafe: mastering the Help Centre

## Getting started

- [How to manage your time zone](https://help.cybsafe.com/en/articles/14471029-how-to-manage-your-time-zone.md): Your time zone setting drives the times you see in reports and when you receive communications. It's important it's correct.
- [How-to guide: Quick-start](https://help.cybsafe.com/en/articles/8991420-how-to-guide-quick-start.md): A quick-start guide to getting hands-on with the platform
- [Implementing CybSafe](https://help.cybsafe.com/en/articles/3474711-implementing-cybsafe.md): Our recommendations for implementing CybSafe and ensuring you gain value as fast as possible.
- [Branding the CybSafe platform](https://help.cybsafe.com/en/articles/7064983-branding-the-cybsafe-platform.md): Apply your organisation’s brand colour and logo to the CybSafe platform
- [How to add CybSafe to your allow list](https://help.cybsafe.com/en/articles/2108036-how-to-add-cybsafe-to-your-allow-list.md): For the best experience, you may have to add allow list rules to your organisations systems
- [Additional allowlisting information for Mimecast](https://help.cybsafe.com/en/articles/5630933-additional-allowlisting-information-for-mimecast.md): Additional settings you may need to configure if you are using Mimecast
- [CybSafe and Single Sign-On integrations](https://help.cybsafe.com/en/articles/4707188-cybsafe-and-single-sign-on-integrations.md): Here's a list of all of the SSO's that CybSafe can integrate with & how to configure each one.
- [Set Up user provisioning with Microsoft Entra](https://help.cybsafe.com/en/articles/4660918-set-up-user-provisioning-with-microsoft-entra.md): Integrate CybSafe with Microsoft Entra ID for automated User Provisioning
- [User provisioning with SCIM](https://help.cybsafe.com/en/articles/5945261-user-provisioning-with-scim.md): Overview of our SCIM provisioning capabilities and instructions to connect your identity provider to CybSafe.
- [User provisioning with OKTA](https://help.cybsafe.com/en/articles/3332366-user-provisioning-with-okta.md): Setup automated user provisioning using Okta.
- [User Management](https://help.cybsafe.com/en/articles/9991892-user-management.md)
- [How to sync the line manager attribute from Microsoft Entra ID](https://help.cybsafe.com/en/articles/16595720-how-to-sync-the-line-manager-attribute-from-microsoft-entra-id.md)
- [How to make links to the CybSafe platform](https://help.cybsafe.com/en/articles/4373506-how-to-make-links-to-the-cybsafe-platform.md): Guide your people to CybSafe!
- [Group management](https://help.cybsafe.com/en/articles/3947543-group-management.md): Manage your groups for reporting and assignment within CybSafe
- [How to send invitations](https://help.cybsafe.com/en/articles/3684253-how-to-send-invitations.md): Manually send invitations to your people
- [How to edit a user's details](https://help.cybsafe.com/en/articles/3418509-how-to-edit-a-user-s-details.md): Change a User's privileges and details
- [Deactivate and reactivate users](https://help.cybsafe.com/en/articles/3723323-deactivate-and-reactivate-users.md): Use this guide to help you manually change the status of your people.
- [CybSafe's API](https://help.cybsafe.com/en/articles/7044226-cybsafe-s-api.md): Import CybSafe data into your reporting platform with our API
- [Manager role explained](https://help.cybsafe.com/en/articles/4258746-manager-role-explained.md): Let managers see their people's progress through CybSafe!
- [Add and manage users and groups in bulk using CSV.](https://help.cybsafe.com/en/articles/9814092-add-and-manage-users-and-groups-in-bulk-using-csv.md): A step-by-step guide on using the .csv files to manage users and their groups in bulk
- [How-to manage groups via CSV import](https://help.cybsafe.com/en/articles/11729671-how-to-manage-groups-via-csv-import.md)
- [How to manage user time zones](https://help.cybsafe.com/en/articles/14470986-how-to-manage-user-time-zones.md): Getting time zones right matters. It affects the times you see in reports and when your people receive communications. Here's how to set up and manage time zones across your organisation.
- [How to add users](https://help.cybsafe.com/en/articles/3343159-how-to-add-users.md): Create users individually or in bulk via a CSV import
- [How to use Advanced settings](https://help.cybsafe.com/en/articles/15214069-how-to-use-advanced-settings.md): A walkthrough of common Advanced settings changes.
- [Reference guide: platform settings](https://help.cybsafe.com/en/articles/7207763-reference-guide-platform-settings.md): A reference guide for configuring various settings on the CybSafe platform
- [Opt-in to early releases from CybSafe](https://help.cybsafe.com/en/articles/6382818-opt-in-to-early-releases-from-cybsafe.md): Get early access to new CybSafe features while they are still in development
- [CybSafe supported languages and translation approach](https://help.cybsafe.com/en/articles/3193101-cybsafe-supported-languages-and-translation-approach.md): Details of all the supported languages in CybSafe and how we provide translations
- [Admin toolkit](https://help.cybsafe.com/en/articles/3954568-admin-toolkit.md): Resources to help launch your CybSafe campaign! Wallpapers, whitepapers, infographics and more!
- [Supported browsers](https://help.cybsafe.com/en/articles/3359134-supported-browsers.md): Compatible browsers for desktop and mobile
- [Spot and control AI-translated modules](https://help.cybsafe.com/en/articles/14836981-spot-and-control-ai-translated-modules.md): See which module translations are AI-generated, exclude them from your library if needed, and choose whether your people see a translation notice.

## Reports

- [How to set the BRI user level](https://help.cybsafe.com/en/articles/15079731-how-to-set-the-bri-user-level.md)
- [Report library](https://help.cybsafe.com/en/articles/9454758-report-library.md)
- [CSV security behavior event upload](https://help.cybsafe.com/en/articles/9460243-csv-security-behavior-event-upload.md)
- [Explainer: Nudges reports](https://help.cybsafe.com/en/articles/11030501-explainer-nudges-reports.md)
- [Reference guide: Processed behavior event names](https://help.cybsafe.com/en/articles/11736737-reference-guide-processed-behavior-event-names.md)
- [Introducing new Learning and Phishing reports: Faster, clearer, more powerful](https://help.cybsafe.com/en/articles/11930239-introducing-new-learning-and-phishing-reports-faster-clearer-more-powerful.md)
- [How time zones work in reports](https://help.cybsafe.com/en/articles/14471041-how-time-zones-work-in-reports.md): All times across reports now display in your time zone. No more converting from UTC.
- [Explainer: New People reports](https://help.cybsafe.com/en/articles/15098917-explainer-new-people-reports.md)
- [Explainer: How Behavior Risk Indicator \(BRI\) works](https://help.cybsafe.com/en/articles/15079824-explainer-how-behavior-risk-indicator-bri-works.md)
- [Risk quantification impact settings](https://help.cybsafe.com/en/articles/8827335-risk-quantification-impact-settings.md): Explains how we quantify risk & how to adjust your impact settings
- [Risk reports \[T\]](https://help.cybsafe.com/en/articles/8548070-risk-reports-t.md): A tutorial on the CybSafe risk reports
- [Explainer: New Risk reports](https://help.cybsafe.com/en/articles/15079972-explainer-new-risk-reports.md)
- [How to use CybSafe behaviour reporting](https://help.cybsafe.com/en/articles/5272824-how-to-use-cybsafe-behaviour-reporting.md): Manage your human cyber risk
- [Explainer: New Behavior reports](https://help.cybsafe.com/en/articles/12165352-explainer-new-behavior-reports.md)
- [Running RCTs with CybSafe: A practical guide](https://help.cybsafe.com/en/articles/16644342-running-rcts-with-cybsafe-a-practical-guide.md): A step-by-step guide to running a Randomised Controlled Trial \(RCT\) for behaviour change with CybSafe.
- [How to use the updated Advice reports](https://help.cybsafe.com/en/articles/11969151-how-to-use-the-updated-advice-reports.md)
- [Culture assessment v1 retirement](https://help.cybsafe.com/en/articles/13926985-culture-assessment-v1-retirement.md): We've retired Culture assessment v1 and moved everyone to v2. Here's what's changed, what it means for your data, and how to get your v1 history.
- [Engagement activities and importing attendance data](https://help.cybsafe.com/en/articles/9533266-engagement-activities-and-importing-attendance-data.md)
- [Explainer: Security heroes leaderboard](https://help.cybsafe.com/en/articles/7155985-explainer-security-heroes-leaderboard.md): Identify security advocates and champions in your organisation based on their interactions with CybSafe
- [Explainer: User messages for CybSafe administrators and digest email](https://help.cybsafe.com/en/articles/3753689-explainer-user-messages-for-cybsafe-administrators-and-digest-email.md): Respond to your peoples comments and question, and be notified of what you have to respond to
- [How to use the new Learning reports](https://help.cybsafe.com/en/articles/12050505-how-to-use-the-new-learning-reports.md)
- [Phishing reporting pages](https://help.cybsafe.com/en/articles/5665480-phishing-reporting-pages.md): How to use our phishing reporting pages
- [Phishing logs and statuses](https://help.cybsafe.com/en/articles/3955019-phishing-logs-and-statuses.md): Learn more about our phishing email logs, activity logs and statuses
- [Report CybSafe phishing on mobile devices](https://help.cybsafe.com/en/articles/8389627-report-cybsafe-phishing-on-mobile-devices.md)
- [How to use the Phishing reports](https://help.cybsafe.com/en/articles/12050453-how-to-use-the-phishing-reports.md)
- [Reference guide: HRM events](https://help.cybsafe.com/en/articles/9128601-reference-guide-hrm-events.md): A reference guide for the HRM events page
- [New HRM event reports](https://help.cybsafe.com/en/articles/12416439-new-hrm-event-reports.md)

## GUIDE

- [Reference: GUIDE features best practice](https://help.cybsafe.com/en/articles/9087873-reference-guide-features-best-practice.md): Use this reference guide to understand some best practice with guide features
- [Explainer: Videos for GUIDE features](https://help.cybsafe.com/en/articles/9527108-explainer-videos-for-guide-features.md): Explainer videos for GUIDE features
- [Tutorial: The CybSafe way to GUIDE](https://help.cybsafe.com/en/articles/9729722-tutorial-the-cybsafe-way-to-guide.md)
- [Learning settings](https://help.cybsafe.com/en/articles/3334420-learning-settings.md): Configure CybSafe's Learning settings to help you improve engagement
- [Learning campaigns](https://help.cybsafe.com/en/articles/7051786-learning-campaigns.md): How to use our new learning campaign feature
- [Refresher tests](https://help.cybsafe.com/en/articles/3778057-refresher-tests.md): Reinforce your peoples learning! What our refresher tests are, how they work, and how to measure their effectiveness
- [Explainer: Initial assessments and cultural assessments](https://help.cybsafe.com/en/articles/3638056-explainer-initial-assessments-and-cultural-assessments.md): Begin your CybSafe journey!
- [Explainer: CybSafe certificates](https://help.cybsafe.com/en/articles/1913197-explainer-cybsafe-certificates.md): Download our certificate and show the world you are CybSafe
- [How-to guide: Assigning CybSafe completion certificates](https://help.cybsafe.com/en/articles/9268721-how-to-guide-assigning-cybsafe-completion-certificates.md): A guide for assigning CybSafe certificates to users
- [Show the world you are CybSafe!](https://help.cybsafe.com/en/articles/1864774-show-the-world-you-are-cybsafe.md): Download your CybSafe Certification in Security Awareness \(CCSA\) badge.
- [Share CybSafe with family & friends](https://help.cybsafe.com/en/articles/3162186-share-cybsafe-with-family-friends.md): Keep those close to you protected online
- [How to guide: Resetting users learning progress and configuring auto-resets](https://help.cybsafe.com/en/articles/4256164-how-to-guide-resetting-users-learning-progress-and-configuring-auto-resets.md): How to guide for resetting your users course progress manually, or with our automatic resetting options
- [How to guide: SAP SuccessFactors LMS integration](https://help.cybsafe.com/en/articles/8032281-how-to-guide-sap-successfactors-lms-integration.md): A how to guide for setting up our SAP Success Factors LMS integration
- [How to use reminders with Learning](https://help.cybsafe.com/en/articles/8478401-how-to-use-reminders-with-learning.md): How to use our built in learning reminders
- [Migrating to learning v2: what to expect](https://help.cybsafe.com/en/articles/8607406-migrating-to-learning-v2-what-to-expect.md): What happens when you migrate to learning campaigns.
- [Methods of accessing learning content](https://help.cybsafe.com/en/articles/10249390-methods-of-accessing-learning-content.md): This article will guide you through different methods users can ingest learning
- [Understanding audience filters: any vs all](https://help.cybsafe.com/en/articles/10982384-understanding-audience-filters-any-vs-all.md)
- [\[Explainer\] Deliver campaign with LMS mode](https://help.cybsafe.com/en/articles/16068939-explainer-deliver-campaign-with-lms-mode.md)
- [Reference guide: CybSafe content](https://help.cybsafe.com/en/articles/5161632-reference-guide-cybsafe-content.md): An overview of the content in CybSafe
- [Reference guide: Module library](https://help.cybsafe.com/en/articles/8537453-reference-guide-module-library.md): An outline of the entire CybSafe module offering
- [Explainer: Featured modules](https://help.cybsafe.com/en/articles/3638076-explainer-featured-modules.md): Prioritise your people's learning!
- [Reference guide: Annotations](https://help.cybsafe.com/en/articles/7931794-reference-guide-annotations.md): A reference guide for the annotations feature
- [How-to guide: Adding annotations & replacing content](https://help.cybsafe.com/en/articles/2042609-how-to-guide-adding-annotations-replacing-content.md): A quick step-by-step guide to adding annotations and replacing content with annotations
- [Module builder bolt-on](https://help.cybsafe.com/en/articles/8541436-module-builder-bolt-on.md): Create your own custom learning modules for your organisation!
- [Change log: 2024 essential module refresh](https://help.cybsafe.com/en/articles/9071713-change-log-2024-essential-module-refresh.md): A log of all changes to the essential modules from 5th April 2024
- [Explainer: SCORM packages for LMS integrations with CybSafe](https://help.cybsafe.com/en/articles/9367596-explainer-scorm-packages-for-lms-integrations-with-cybsafe.md): Understand how CybSafe modules can be consumed through your pre-existing LMS.
- [Advice](https://help.cybsafe.com/en/articles/4153237-advice.md): Get expert advice on how to stay safe online, at home and the office
- [Advice feature for administrators](https://help.cybsafe.com/en/articles/4153223-advice-feature-for-administrators.md): Create your own space for cyber-security questions in your organisation
- [Goals](https://help.cybsafe.com/en/articles/5991400-goals.md): Find out what actions you can take to reduce your cyber risk
- [Goals for administrators](https://help.cybsafe.com/en/articles/4218172-goals-for-administrators.md): Set up your own checklists of security behaviors for your people
- [What is Newsfeed](https://help.cybsafe.com/en/articles/3353500-what-is-newsfeed.md): Your destination for the latest in cyber security
- [How to Guide: Set up the Culture Assessment](https://help.cybsafe.com/en/articles/5296477-how-to-guide-set-up-the-culture-assessment.md): How to guide for setting up the culture assessment

## PHISH

- [CybSafe PHISH and where to start.](https://help.cybsafe.com/en/articles/5275883-cybsafe-phish-and-where-to-start.md): All you need to know about CybSafe's simulated phishing feature
- [Phishing go-live checklist](https://help.cybsafe.com/en/articles/12994447-phishing-go-live-checklist.md): A final checklist to make sure you're ready to launch CybSafe PHISH.
- [Reference guide: Details to allowlist PHISH](https://help.cybsafe.com/en/articles/9362164-reference-guide-details-to-allowlist-phish.md): Details required to allow list PHISH
- [How to Guide: PHISH allowlisting for Microsoft](https://help.cybsafe.com/en/articles/9464135-how-to-guide-phish-allowlisting-for-microsoft.md): A how to guide for allow listing PHISH for Microsoft
- [Phishing simulations messages are going to the junk folder of my users \(MS365\)](https://help.cybsafe.com/en/articles/9956213-phishing-simulations-messages-are-going-to-the-junk-folder-of-my-users-ms365.md): Phishing simulations messages are going to the junk folder of my users
- [Configure Exchange connector for phishing delivery](https://help.cybsafe.com/en/articles/9638963-configure-exchange-connector-for-phishing-delivery.md): How to add an Exchange connector for phishing delivery
- [How to guide: PHISH allowlisting for Google](https://help.cybsafe.com/en/articles/9464188-how-to-guide-phish-allowlisting-for-google.md): A how to guide for allow listing PHISH for Google technology stacks
- [Report phishing integration with CybSafe](https://help.cybsafe.com/en/articles/8159250-report-phishing-integration-with-cybsafe.md): Configure your email system to send successful reports of simulated phishing emails back to CybSafe
- [How to install the CybSafe Google Workspace app and use Gmail phishing reporting](https://help.cybsafe.com/en/articles/6383341-how-to-install-the-cybsafe-google-workspace-app-and-use-gmail-phishing-reporting.md): Install the CybSafe Workspace app and have report phishing data from Gmail come through to CybSafe
- [Phishing configuration testing](https://help.cybsafe.com/en/articles/9197390-phishing-configuration-testing.md): Follow these steps to ensure you have configured everything ready for a Phishing simulation
- [Phishing campaign creation and management](https://help.cybsafe.com/en/articles/5242494-phishing-campaign-creation-and-management.md): Create, test and manage your phishing campaigns with this article
- [PHISH scheduler](https://help.cybsafe.com/en/articles/9032031-phish-scheduler.md): This guide explains how the PHISH scheduler works to deliver simulated phishing campaigns.
- [Creating custom phishing templates](https://help.cybsafe.com/en/articles/8985310-creating-custom-phishing-templates.md): Your how-to guide for creating custom phishing templates including use of our AI-powered phishing simulation templates
- [Phishing landing pages](https://help.cybsafe.com/en/articles/8985469-phishing-landing-pages.md): What you need to know about our phishing landing pages and how to create a custom page with PHISH
- [Phishing Intervention page](https://help.cybsafe.com/en/articles/11712043-phishing-intervention-page.md): What are intervention pages and how to create a custom intervention page with PHISH
- [Phishing difficulty explained](https://help.cybsafe.com/en/articles/8045374-phishing-difficulty-explained.md): Understand CybSafe's phishing difficulty scale and how it works
- [Explainer: How PHISH tracks opens & clicks](https://help.cybsafe.com/en/articles/3240640-explainer-how-phish-tracks-opens-clicks.md): Understand how to we track CybSafe phishing emails
- [Tutorial: The CybSafe way to PHISH](https://help.cybsafe.com/en/articles/9067027-tutorial-the-cybsafe-way-to-phish.md): Our recommended approach to running your phishing simulations
- [Reference guide: Triage PHISH emails](https://help.cybsafe.com/en/articles/9362146-reference-guide-triage-phish-emails.md): Understand how to triage phishing emails
- [Reference guide: QR phishing](https://help.cybsafe.com/en/articles/10872832-reference-guide-qr-phishing.md)
- [Explainer: Multi-language support for the phishing email editor](https://help.cybsafe.com/en/articles/10869788-explainer-multi-language-support-for-the-phishing-email-editor.md)
- [Explainer: Videos for PHISH features](https://help.cybsafe.com/en/articles/9527182-explainer-videos-for-phish-features.md): Explainer videos for PHISH features
- [Phishing template library: Updates and releases](https://help.cybsafe.com/en/articles/13654273-phishing-template-library-updates-and-releases.md): Find out how we manage the content in our phishing simulation library

## RESPOND

- [Explainer: videos for RESPOND features](https://help.cybsafe.com/en/articles/9527200-explainer-videos-for-respond-features.md): Explainer videos for RESPOND features
- [Workflows](https://help.cybsafe.com/en/articles/8671332-workflows.md): Learn more about the power of our workflows and see what tasks you can automate.
- [Reference guide: Workflow triggers](https://help.cybsafe.com/en/articles/9822731-reference-guide-workflow-triggers.md): A reference guide of all our workflow triggers
- [Reference guide: Workflow actions](https://help.cybsafe.com/en/articles/9822750-reference-guide-workflow-actions.md): A reference guide for all workflow actions that you can use in workflows
- [How time zones work in notifications and workflows](https://help.cybsafe.com/en/articles/14471060-how-time-zones-work-in-notifications-and-workflows.md): When you schedule a notification campaign or a workflow action, you want your people to receive it at a time that makes sense for them.
- [\[Explainer\] Filter users by event frequency](https://help.cybsafe.com/en/articles/15849964-explainer-filter-users-by-event-frequency.md)
- [Security behaviors tracked by CybSafe and our integrations](https://help.cybsafe.com/en/articles/8426624-security-behaviors-tracked-by-cybsafe-and-our-integrations.md): A helpful place to find which security behaviors are tracked by our 3rd party data integrations
- [Integrations with CybSafe](https://help.cybsafe.com/en/articles/6840026-integrations-with-cybsafe.md): Information on all of the integrations currently available with CybSafe
- [Behaviour interventions](https://help.cybsafe.com/en/articles/7213833-behaviour-interventions.md): Set up just-in-time interventions to improve security behaviours in your organisation
- [Connect CybSafe to Microsoft 365](https://help.cybsafe.com/en/articles/6615147-connect-cybsafe-to-microsoft-365.md): Use this article to setup our integration with Microsoft 365 to begin to track security behaviours from your MS 365 environment.
- [Connect CybSafe to MS Defender](https://help.cybsafe.com/en/articles/6740821-connect-cybsafe-to-ms-defender.md): Improve your analytics by providing CybSafe with real-time data
- [Using the Google Workspace integration for real time behaviour scores](https://help.cybsafe.com/en/articles/6652826-using-the-google-workspace-integration-for-real-time-behaviour-scores.md): Install the CybSafe Google Workspace app and have workspace behaviours flowing into CybSafe
- [Splunk integration](https://help.cybsafe.com/en/articles/8120849-splunk-integration.md): Find more info on what you can achieve by integrating CybSafe to Splunk
- [AI misuse](https://help.cybsafe.com/en/articles/12932799-ai-misuse.md)
- [Setting up Google Direct Mail Injection \(DMI\)](https://help.cybsafe.com/en/articles/15932668-setting-up-google-direct-mail-injection-dmi.md)
- [Microsoft Teams integration](https://help.cybsafe.com/en/articles/6466158-microsoft-teams-integration.md): How to install the Teams integration, how to customise the Teams app and how to control who has access to the app within Teams.
- [Tutorial: Behaviour nudges](https://help.cybsafe.com/en/articles/6596522-tutorial-behaviour-nudges.md): Help your people improve their behaviour by nudging them with the right message, at the right time
- [CybSafe nudges vs alerts](https://help.cybsafe.com/en/articles/6807855-cybsafe-nudges-vs-alerts.md): CybSafe makes it easy to send nudges and alerts to your users. Find out the difference between the two and when to send each!
- [CybSafe integration with Slack](https://help.cybsafe.com/en/articles/6478479-cybsafe-integration-with-slack.md): Send your people CybSafe content directly via Slack
- [How to subscribe to browser nudges with CybSafe](https://help.cybsafe.com/en/articles/6623107-how-to-subscribe-to-browser-nudges-with-cybsafe.md): We've put together a step-by-step guide \(with screenshots\), showing how to subscribe to browser nudges.
- [How to guide: using Google Chat for nudges](https://help.cybsafe.com/en/articles/9612193-how-to-guide-using-google-chat-for-nudges.md): A how to guide for installing \(and using\) Google Chat with CybSafe
- [How to: upgrade the MS teams app](https://help.cybsafe.com/en/articles/9615666-how-to-upgrade-the-ms-teams-app.md): How to upgrade your MS teams app to the latest version and to close down the zip based version.
- [How to send an alert](https://help.cybsafe.com/en/articles/11798952-how-to-send-an-alert.md): Use this guide to help you send alerts to your users

## General

- [User FAQ's](https://help.cybsafe.com/en/articles/8070245-user-faq-s.md): All our frequently asked questions answered for our users
- [How to reset your passphrase/password](https://help.cybsafe.com/en/articles/1570892-how-to-reset-your-passphrase-password.md): Forgotten your passphrase? Don't worry, here's how to reset it
- [Where is CybSafe data hosted](https://help.cybsafe.com/en/articles/3304778-where-is-cybsafe-data-hosted.md)
- [Gamification in CybSafe](https://help.cybsafe.com/en/articles/7210997-gamification-in-cybsafe.md): How you can use gamification to drive adoption with CybSafe!
- [CSV reports](https://help.cybsafe.com/en/articles/3470626-csv-reports.md): Where to download our CSV reports, and what reports are available
- [How to find our product updates](https://help.cybsafe.com/en/articles/4248559-how-to-find-our-product-updates.md): Keep up to date with all of new releases!
- [CybSafe Connect mobile app](https://help.cybsafe.com/en/articles/4335066-cybsafe-connect-mobile-app.md): Stay safe online, wherever you are!
- [New platform navigation explained](https://help.cybsafe.com/en/articles/8320661-new-platform-navigation-explained.md): We’ve made it easier to navigate our products and find the reports you need, with a menu change.
- [Seasonal CybSafe content](https://help.cybsafe.com/en/articles/8592718-seasonal-cybsafe-content.md): Send your users seasonal content to keep them engaged
- [CybSafe Releases](https://help.cybsafe.com/en/articles/8684111-cybsafe-releases.md): A handy place to find all the information about our latest releases.
- [Explainer: Audience filters](https://help.cybsafe.com/en/articles/9214778-explainer-audience-filters.md): Best practice for audience filters with CybSafe
- [Reference guide: Audience filters](https://help.cybsafe.com/en/articles/9220178-reference-guide-audience-filters.md): A reference guide for using the audience filters in CybSafe
- [CybSafe gets a fresh new look](https://help.cybsafe.com/en/articles/9439801-cybsafe-gets-a-fresh-new-look.md): Updated user interface for managing GUIDE, PHISH, RESPOND, and reports.
- [Inclusivity statement](https://help.cybsafe.com/en/articles/10234698-inclusivity-statement.md): Information on our current inclusion efforts.
- [Reference guide: Markdown](https://help.cybsafe.com/en/articles/10870168-reference-guide-markdown.md)
- [Explainer: Email branding](https://help.cybsafe.com/en/articles/11939824-explainer-email-branding.md)
- [Platform email upgrades](https://help.cybsafe.com/en/articles/11419379-platform-email-upgrades.md)
- [What is CybSafe Signal?](https://help.cybsafe.com/en/articles/15212416-what-is-cybsafe-signal.md): An overview of CybSafe Signal, the AI assistant inside the CybSafe platform. What it can do today, tips for prompting it, and things to know while it's in beta.

## CybSafe Partners

- [How do I give my partner access to my organisations CybSafe account?](https://help.cybsafe.com/en/articles/6725601-how-do-i-give-my-partner-access-to-my-organisations-cybsafe-account.md): Link your CybSafe account to a partner, reseller or managed service provider who helps you with your administration of your CybSafe account
- [Reference guide: Organisation management](https://help.cybsafe.com/en/articles/9267992-reference-guide-organisation-management.md): A reference guide for CybSafe partners on the functionality of the organization management dashboard.
- [Organisation details](https://help.cybsafe.com/en/articles/4248577-organisation-details.md): Keep your company name and contact details up to date
- [Reference guide: Mass management for phishing campaigns](https://help.cybsafe.com/en/articles/10542479-reference-guide-mass-management-for-phishing-campaigns.md)

## Help

- [Help & support](https://help.cybsafe.com/en/articles/3365552-help-support.md): How to contact CybSafe support
- [Troubleshooting issues with CybSafe](https://help.cybsafe.com/en/articles/5634627-troubleshooting-issues-with-cybsafe.md): Helpful tips to help us fix any issues you come across
- [How-to guide: Reporting a problem in the CybSafe platform](https://help.cybsafe.com/en/articles/9095282-how-to-guide-reporting-a-problem-in-the-cybsafe-platform.md): A step by step guide for reporting a problem on a CybSafe page
- [CybSafe Status](https://help.cybsafe.com/en/articles/9505171-cybsafe-status.md): Our status page providing up-to-date information on the operational status of our core products and features